Last month, a Muslim family has been removed from flight at Chicago O'Hare International Airport, and regarding the issue, the family is now seeking a formal apology from the United Airlines.

The video posted by mother, Eaman- Amy Saad Shebley said that, in a discussion with a flight attendant about the way to secure child booster seat, United employees, keeping in mind, “a safety of flight issue”, asked the family to get off the plane.

Speaking on the issue, a council that is representing the family, Ahmed Rehab of the the Council on American-Islamic Relations (CAIR) said, “We are tired of Muslim-looking passengers being removed from flights for the flimsiest reasons, under a cryptic claim of 'security'.”

“They were originally scheduled to fly on SkyWest 5811, operating as United Express from Chicago O'Hare to Washington, D.C., but we rebooked them on a later flight because of concerns about their child's safety seat, which did not comply with federal safety regulations," United said in a formal statement. "Both United and SkyWest hold our employees to the highest standards of professionalism and have zero tolerance for discrimination.”

On March 20th, the parents and three children from the Chicago, were flying out, when they asked a flight attendant for an additional strap to secure their youngest child's booster seat, Rehab said.

They had tried to check the seat at the gate, but the gate agent told them to carry it on board because the computer system was down, Rehab said.

Also read: Muslims, Sikh passengers kicked off, as pilot felt uneasy

The attendant told them not to use the booster seat and they complied, Rehab said. The family was asked to show their tickets and asked to leave the flight, Rehab said.

The father asked for a reason and a man who appeared to be a pilot told him, "Because it's my decision," the video showed. The mother, who was wearing a headscarf, asked, "Is this a discriminatory decision? What is the reason?" the video showed.

"Because it is a safety of flight issue," the man said, according to the video.

To avoid scaring their children, the family got off the plane and took another flight.

“I felt singled-out, humiliated and helpless,” the mother said in a statement released by CAIR.

“This family did nothing to earn the flight crew's scorn, other than trying to understand how they can best secure their baby,” Rehab said.

By Phani Ch